Homeowners

Tornado Warnings in the Northeast

While tornados are less likely to occur in the Northeast, Massachusetts sees on average one or two touch down annually, so tornado warnings should be taken very seriously! They are crucial indicators of potential danger and demand immediate action to ensure the safety of individuals in their path. At Stephen Benjamin Insurance Agency, we understand the significance of tornado warnings and aim to provide our clients with the necessary information to protect themselves and their property.

Tornadoes, with their destructive power and unpredictable nature, can cause severe damage within a matter of minutes. To minimize the potential risks associated with these natural disasters, it is essential to be well-prepared and educated about tornado warnings. Here are a few key points to consider:

1. Understanding Tornado Warnings
Tornado warnings are issued when a tornado is either observed visually or detected by weather radar. These warnings are prioritized by meteorological agencies to alert individuals in the affected areas. It is important to have access to reliable sources of weather information, such as local news channels, weather apps, or NOAA Weather Radio, to stay informed about any tornado warnings in your vicinity.

2. Taking Immediate Action
Upon receiving a tornado warning, it is vital to take immediate action to ensure personal safety. The first step is to seek shelter in a sturdy, interior room on the lowest level of your home, such as a basement or a windowless bathroom. If you are outside or in a mobile home, it is crucial to find a nearby sturdy building to take shelter in. Remember to stay away from windows, as flying debris are a significant hazard during tornadoes.

3. Preparing an Emergency Kit
Preparing an emergency kit in advance can make a significant difference in the face of a tornado warning. Your kit should include essential supplies like non-perishable food, water, flashlights, batteries, a first aid kit, and a portable weather radio. It is also advisable to have a plan in place for your family, including a designated meeting point and a designated person to contact in case of separation.

4. Reviewing Insurance Coverage
Ensuring that you have appropriate insurance coverage is crucial to protect your property in the event of a tornado. Review your homeowner's insurance policy to understand the extent of your coverage and consider additional policies, such as flood insurance or windstorm coverage, if you reside in a tornado-prone region. At Stephen Benjamin Insurance Agency, we are committed to helping our clients navigate their insurance options to provide the necessary coverage to meet our clients needs.

For more tornado information and safety tips click here.

Problematic Pests - Protect Your Home, Especially in Winter!

It’s the time of year to be cozy here in New England. With temperatures plummeting and snow on the ground, you might be spending a lot of time inside your home. It’s only logical that in this time of year we see an increase in some unwanted house guests: rodents and insects who also want to start warm in the winter months! From mice to termites to squirrels, all types of creatures can make their way into your house during the winter — leaving a trail of destruction. Let’s talk about how you can keep your home pest-free this winter.

Winter Pest Problems

Pests can cause problems in a home any time of year but winter is a very common time for them to do so. Why?

  1. Those that don’t hibernate are searching for food and shelter in the winter months, both of which they can easily find in your home. You want to be warm and toasty indoors, so do they!

  2. When you brought live greenery inside for the holiday season, like wreaths and trees, did you inspect it for the spiders, moths, and other pests that like to nest in greens?

  3. That fireplace sure is cozy! But you should leave the firewood outside unless you inspect it for pests before bringing it indoors.

  4. In addition to food and shelter, with the dry air, pests are searching for moisture. Just like us, pests and insects need water to survive and they can often find it in your bathroom or kitchen.

Potential Dangers of House Pests 

Aside from the fact that pests indoors are simply a nuisance and are invading your personal space, there are serious threats they pose to you and your family that go beyond headaches.

  1. Structural damage - Lots of cold weather pests like rats and raccoons can cause serious structural damage to walls and electrical wiring as they gnaw through a house looking for food or warmth. 

  2. Spreading disease - Mice and and other pests can carry diseases like Hantavirus and Salmonella which will make family members sick if contracted.

  3. Mess - Even if the problem doesn’t escalate to structural damage or disease, rodents are still capable of creating a big mess for you to clean up. It’s not fun to find animal droppings in your belongings or torn-through items.

If you ever suspect an infestation of any kind of pest, you should call a professional exterminator immediately. 

Here are some steps you can take to be proactive in preventing a pest problem this winter:

  • Take out the trash as often as you can.

  • Keep food sealed in air-tight containers.

  • Clean up food and beverage messes, including crumbs and residue, immediately after spills or cooking.

  • Check for vulnerable spots around your house. Even the smallest of openings are easy access points for pests.

  • Seal gaps, cracks, and holes around the house. Install weather stripping around windows and doors. Seal interior holes and gaps with good quality caulking or protective sealent.

  • Check for broken vents on the home’s exterior. Repair any loose siding or shingles.

  • If you have a chimney, consider a chimney cap to stop creatures from entering from above.

  • Clean gutters regularly to avoid pooling water—the perfect breeding ground for some insects.

  • Keep areas clear of clutter where mice and other creatures like to hide. It’s time to clean out those closets!

Follow the preventative measures we’ve provided above and if these critters still manage to make their way into your living space, take immediate action.

Fire Prevention Week 2021

Learn the Sounds of Fire Safety

Fire Prevention Week.png

Is there a beep or a chirp coming out of your smoke or carbon monoxide alarm? What does it all mean? Knowing the difference can save you, your home, and your family! Make sure everyone in the home understands the sounds of the smoke and carbon monoxide alarms and knows how to respond.

Learn the sounds of your smoke and carbon monoxide alarms by checking the user guide or search the brand and model online. What is your alarm telling you?

SMOKE ALARMS

• A continued set of three loud beeps—beep, beep, beep—means smoke or fire. Get out, call 9-1-1, and stay out.

• A single “chirp” every 30 or 60 seconds means the battery is low and must be changed.

• All smoke alarms must be replaced after 10 years.

• Chirping that continues after the battery has been replaced means the alarm is at the end of its life and the unit must be replaced.

CARBON MONOXIDE (CO) ALARMS

• A continuous set of four loud beeps—beep, beep, beep, beep—means carbon monoxide is present in your home. Go outside, call 9-1-1 and stay out.

• A single chirp every 30 or 60 seconds means the battery is low and must be replaced.

• CO alarms also have “end of life” sounds that vary by manufacturer. This means it’s time to get a new CO alarm.

• Chirping that continues after the battery has been replaced means the alarm is at the end of its life and the unit must be replaced.

Make sure your smoke and CO alarms meet the needs of everyone in your home, including those with sensory or physical disabilities.

Some tips:

✔ Install a bedside alert device that responds to the sound of the smoke and CO alarms. Use of a low frequency alarm can also wake a sleeping person with mild to severe hearing loss.

✔ Sleep with your mobility device, glasses, and phone close to your bed.

✔ Keep pathways like hallways lit with night lights and free from clutter to make sure everyone can get out safely

Source: National Fire Protection Association nfpa.org

Homeowners Insurance and Mortgagee Billing

Do I have to notify my insurance company if my mortgagee changes?

How many times have you heard of banks buying out other banks, changing their name, or selling borrower’s loans to other banks? Probably pretty often! You may have gotten a letter in the mail to notify you of such a change.

How many times do you think said banks contact your insurance agent or company to inform them of a change? Hardly ever. In fact, almost never!

What can happen if the insurance company is not aware of a change of mortgagee? Especially when your mortgage company pays your insurance premiums out of escrow? Your insurance could possibly cancel for non-payment of premium!

As the insured, you need to keep your insurance agent up to date with information about any changes of banks (for example, if you received a letter that your loan has been sold to another bank), if you have recently refinanced with a different bank, or even if there has been a change in your bank’s address.

If your homeowner’s insurance premium is to be paid by the mortgagee, the payments are escrowed, which means that part of your monthly mortgage payment is set aside to pay this bill. When the policy renews, the company will send an invoice to the mortgagee that is on the policy. If this has changed, the “old” mortgagee will not send this invoice to the “new” mortgagee – it likely just gets tossed in the trash. The next thing that happens is that you are getting a notice of pending cancellation for non-payment of premium which of course can be very unsettling.

If you, the insured, can confirm that we, your agent, have the correct mortgagee clause and loan number on your policy, we can work on avoiding any problems with payment of the premium.

Questions about your homeowner’s insurance policy or how your account is set up for billing? Reach out to us today! We’d be happy to help.

Is it covered? I've got water in my basement!

After a summer of above average rainfall in Massachusetts, with after effects from Elsa, Fred, Henri, and now Ida it seems like everything around us is wet and swampy. After each major storm, we’ve gotten a lot of questions about water and what is covered under a homeowners policy.

Water damage is sometimes covered by a standard homeowners insurance policy, but not always. It depends on what the cause is: sudden or accidental, internal water damage is covered, while damage due to lack of maintenance or neglect, as well as flood-related damages, are not.

So when does a homeowners policy cover water damage?

A standard home insurance policy will cover water damage if it is sudden/accidental and internal, with the requirement that the water has never touched the outside ground. This means the water damage must be the result of one of the 16 perils covered by homeowners insurance, such as sudden and accidental tearing, cracking, burning or bulging of a steam, heating, AC or automatic fire protection system.

When water damage is covered by homeowners insurance:

  • Rain or snow storm

  • Plumbing: burst pipes, frozen plumbing, faulty plumbing, accidental overflow

  • Water damage from extinguishing a fire

  • Leaking roof (coverage would apply only to the home interior, not the roof itself)

  • Accidental overflow of an appliance or fixture (toilet, washing machine, bathtub)

When water damage is NOT covered by homeowners insurance:

Water damage isn’t always covered by your home insurance if it’s not the result of an accident or sudden, unexpected occurrence. Neglect or lack of maintenance resulting in water damage means you’re personally on the hook for the cost of repairs.

Certain situations where homeowners insurance does not cover water damage are:

  • Ground seepage

  • Water or sewer pipe backups (unless additional water back up coverage has been purchased and added by endorsement)

  • Flooding

  • Poorly-maintained pipes leading to leaks

Standard policies don’t cover water damage resulting from a flood, either. For that, you’ll need to purchase flood insurance, especially if you reside in a high-risk area prone to flooding. Many mortgage holders will require you to purchase flood insurance if you are in a flood area.

What should you do if you think you may need to file a claim due to water damage?

  • Call our office as soon as possible. We can assist you with filing a claim.

  • Take pictures of the affected area, where the water came from, and any damage that you are aware of.

  • Do what is necessary to prevent further damage to the home, keep all receipts!

If you have questions about filing a claim, water damage, or other questions about your policy, please reach out to our office and our team will be happy to help.

P.S. While we’re talking about flooding… remember, never drive into flooded roadways! It can be extremely dangerous and the water may be deeper than it appears. Stay safe!